> ## Documentation Index > Fetch the complete documentation index at: https://reyda.mintlify.site/llms.txt > Use this file to discover all available pages before exploring further. # Working with Emma > Open the chat pane, pick a mode, give Emma context with attachments and @ mentions, and find previous chats. Most of your work with Emma happens in chat. This page explains the chat controls: where to open the chat, how to choose a mode, and how to point Emma at the right documents. ## Open the chat * **Chat pane.** Click **Open Emma** at the bottom of the sidebar. The chat opens beside the page you are on, and you can resize it. To close and reopen it, use the **Hide chat** and **Show chat** icons. You can keep browsing while the conversation stays open. * **On a phone.** Tap **Assistant** in the bottom menu to open the chat full screen. * **New chat.** Use **New chat** to start a fresh conversation. Separate conversations for separate bids keep Emma's context clean. * **Previous chats.** Open **Previous chats** to search past conversations. Conversations with new replies are marked **Unread**. Each page also suggests starters, such as **Analyze an opportunity** on an opportunity, **Create a response plan** in a Bid Room, or **Summarize documents** in the Library. A starter is a ready-made request you can send as it is. ## Choose a mode Pick a mode from the mode selector in the composer. | Mode | What it does | Use it when | | - | - | - | | **Ask** | Answers only; won't make edits. | You want an answer or an opinion and nothing changed. | | **Default** | Can search, edit, and more. | Everyday work: research, drafting, updating documents. | | **Plan** | Plans first, then executes after approval. | Larger jobs where you want to agree the approach before Emma starts, such as a whole bid. | | **Research** | Thinks deeper and broader. Slower, more thorough analysis. | Market research, buyer history, or a careful go/no-go. | In **Plan** mode Emma looks at the material, asks any questions that would change the plan, then proposes a plan. Reply to approve it ("Go ahead") or ask for changes. She only starts the work once you agree. ## Is this a good job for Emma? Before you hand over a bigger job, check three things: * **Can you say what "done" looks like?** "A first draft of question 3.2 under 500 words" works better than "help with the method statement". * **Is the evidence in Reyda?** Emma works from the tender documents, your profile and the Library. If the facts she needs aren't there, add them first or attach them. * **Would it help to split it?** A whole tender is easier to manage as several requests, such as qualify, plan, then draft section by section. Or use **Plan** mode to agree the steps first. Decisions such as whether to bid, pricing and submission stay with you. See [Trust and limits](https://reyda.mintlify.site/emma/trust-and-limits.md). ## Give Emma context Emma already knows the page you are on. On an opportunity, a Bid Room, a document or the Library, the page is added to the conversation as context. The context chips in the composer show what she can see, such as **Current page** or **Current workspace**. If you select text in a document, your selection is included too. To add more: * **Attachments.** Add files with **Upload from computer**, or attach tender documents, Library documents, snippets, templates or emails from your workspace. * **@ mentions.** Type **@** in the composer to point at a specific item, such as a document section, a tender or a Library file. * **Sources.** Use the sources selector to focus Emma on **All**, **Opportunities**, **Library** or **Search the web**. * **Web search.** Turn on **Web search** to prioritise web sources. Emma can also search the web on her own when she needs to. > [!TIP] > > A specific @ mention beats a vague description. "Use @Case study – Dublin City Council" gets > better results than "use our Dublin case study". Press **Enter** to send and **Shift+Enter** for a new line. ## While Emma works Emma says briefly what she is about to do, then shows her progress in plain terms. For longer jobs: * A **Work progress** pill shows how many tasks are done. Use **Stop work** to stop. * If she needs a decision, a **Needs input** card appears. See [Questions and approvals](https://reyda.mintlify.site/emma/questions-and-approvals.md). * If Emma needs a website, the **Reyda browser** may open. See [Emma's browser](https://reyda.mintlify.site/emma/emma-browser.md). You can keep using Reyda while she works. Conversations are saved, so you can close the pane and come back later. ## When Emma replies Replies lead with the outcome, then the supporting detail. Depending on the request, you may also get: * files, with **Open file** and **Download**; * a **Sources** panel listing what Emma cited, read or was given (see [Sources and citations](https://reyda.mintlify.site/emma/sources-and-citations.md)); * market intelligence cards, charts or dashboards; * **Suggested questions** for the next step. Under a reply you can choose **Generate PDF**, **Try again**, or rate it with **Good response** or **Bad response**. ## After the job Make the good parts reusable on the next bid: * Save strong answers as [snippets](https://reyda.mintlify.site/knowledge/snippets.md) so she can reuse them. * Add any fact she had to ask for to the [Library](https://reyda.mintlify.site/knowledge/library.md) or your [company profile](https://reyda.mintlify.site/getting-started/company-profile.md). * If the result missed, say what was wrong and ask for changes rather than starting over. ## Language Emma replies in the language of your latest message. Write in German and she answers in German. To get the reply or the document in another language, say so: "Answer in English, but draft the method statement in Dutch." ## Example Ask Emma · Research mode Using @Tender: Hospital cleaning services, Cork, compare the award criteria with our three most similar past projects and tell me where we are strongest and weakest. ## Related > [card] [Writing good requests](https://reyda.mintlify.site/emma/writing-good-requests.md) > > Prompt library by bid stage. > [card] [Documents Emma creates](https://reyda.mintlify.site/emma/documents-emma-creates.md) > > Files, versions and reviewing Emma's edits. This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.